Effective Date: 01/08/24
1. Introduction
Welcome to GLASSBOX. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://glassbox.co.ke. Please read this policy carefully.
2. Information We Collect
- Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
- Payment Information: If you make a purchase, we collect payment details, including credit card information, which is processed securely by our payment processors.
- Usage Data: We collect information about how you interact with our website, such as IP address, browser type, operating system, referring URLs, and pages visited. This helps us understand how you use our site and improve your experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your orders, accounts, and promotional offers.
- Improve our website and customer service.
- Send you marketing communications if you have opted in to receive them.
- Comply with legal obligations and protect our rights.
4. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processors, shipping carriers, and email marketing providers.
- Legal Requirements: Authorities or regulators if required by law or to protect our rights and interests.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
6. Your Choices
- Access and Correction: You have the right to access and correct your personal information. You can update your account details through your account settings or contact us directly.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us.
7. Children's Privacy
Our website is not intended for use by individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we become aware that we have collected personal information from a child, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
GLASSBOX
Email: info@glassbox.co.ke
Phone: +254 708 593 864